Support

Last updated: 13 October 2026

Need help with FutLife? Here are the answers to the most common questions. If you cannot find what you are looking for, write to AuraGamesStudio2026@gmail.com.

Contact

Write to AuraGamesStudio2026@gmail.com. To help us help you faster, tell us which device you use, the Game version and what you were doing when the problem appeared. A screenshot always helps.

Frequently asked questions

Do I need an account to play?

No. You can start a career and play without signing up. Your game is saved on your device.

How do I save my game to the cloud?

Open Settings and sign in with Google or with Apple. From then on your progress syncs with your account, and you can also upload it to the cloud whenever you like. To recover it on another device, sign in with the same account and download it from the cloud in Settings.

I changed phones and cannot see my career

Games that were not saved to the cloud stay only on the original device. If you had saved it, sign in with the same account and the same provider (Google or Apple) you used when saving.

Can I play offline?

Yes. You only need a connection to sign in, use cloud saves and make or restore purchases.

I bought "Remove ads" and still see them

Open Settings and tap "Restore purchases" using the same store account you bought with. If the problem continues, write to us and include the receipt Apple or Google sent you.

How do I request a refund?

Payments are processed by the store where you made the purchase. Refunds are requested directly from Apple or Google through your purchase history.

How do I change the language?

In Settings, under the language section.

I found a bug

Write to AuraGamesStudio2026@gmail.com telling us what happened and, if you can, how to reproduce it. It helps us a lot to fix it.

Deleting your account and data

You can ask us to delete your account and your cloud save by writing to AuraGamesStudio2026@gmail.com from the email address linked to your account. We delete the data within 30 days. Games saved only on your device are removed when you uninstall the Game. More information in the Privacy Policy.